How can we help?
Answers to the questions we hear most. If yours isn’t here, write to us and a person will reply.
Does it hurt?
Most people feel a brief warmth, softened by the ice-cooling plate resting on the skin. Start on a low intensity and work up to what feels comfortable.
When will I see results?
Regrowth typically starts coming back finer after 3–6 weekly sessions, with clearer reduction after 8–12 weeks. Results vary with hair color and skin tone.
Will it work on my skin tone and hair color?
IPL works best on light-to-medium skin tones with dark hair. It is not suitable for the deepest skin tones, or for blonde, red, grey, or white hair. The light needs pigment contrast to reach the root.
How often should I use it?
Once a week for the first 8–12 weeks, then a top-up session every few weeks as needed. Each full-body session takes about ten minutes.
What comes in the box?
The device, a power adapter, safety glasses, a razor for pre-session shaving, and the user manual.
Where does it ship from?
Orders ship tracked to all 50 states, typically arriving within one to two weeks. Times and costs are shown at checkout.
Something else? Write to us at support@vienabeauty.com and we’ll get back to you.
